Shaun has eighteen years in the IT industry with the last sixteen spent helping organizations improve their QA and testing processes. With emphasis on practicality, Shaun has created and implemented customized best practice methodologies for numerous companies in a wide variety of industry verticals. His specialties include effective testing and test management techniques, test metrics implementation, and agile/test team integration. Shaun speaks at most of the major QA and testing industry conferences and is recognized for his presentations on test metrics, the S-Curve, and the Zero Bug Bounce.
